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"We had an amazing stay at Mansion Alcazar. The hotel has this classic cozy vibe and the room was incredibly beautiful!! It has also a great location near Cuenca's historic centre, but far enough so that the noise and movement of people didn't disturb us. The complimentary breakfast was delicious and assorted, we enjoyed local cuisine as well as american-style dishes. The Staff were super friendly and even helped us reserve a local tour to Cajas. If I had just one suggestion, is that our room was...

"Excellent service. I was pregnant and the wokers were very attentive. If you want to have a beautiful experience, It’s worth staying here."

"Muy limpio y la atención excelente "

"Muy lindo el lugar "

"Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights "

"Good Staff"

"Definitely will stay there again"

"The property and breakfast sir was are lovely, the beds are incredibly comfortable, and the staff goes above and beyond. We were there on Halloween but it was raining terribly that night, so the staff let her truck or treat around the hotel and even got a couple of guests in on it. It was the sweetest, most generous act and by the whole team. I can’t say enough wonderful things about this hotel and their team. "

"Habitación muy limpia, ubicación céntrica cerca de todo."

"La verdad todo estuvo excelente, la atención del personal, las habitaciones, la limpieza y el desayuno."

"Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!"

"Nadie me recibió y no me dieron instrucciones para parquear, y luego q fui a recepción me indicaron insistentemente q vaya a ver las placas del carro en el subsuelo 2, tuve q decirle q me deje instalarme y bajaba a hacerlo y luego nuevamente me insistió "

"Desde que hice la reserva en Expedía el hotel estuvo enterado. En su momento por error hice doble reserva, agradezco mucho su gestión con la cancelación de la reserva duplicada"