The staff were very nice and friendly. Rooms were clean, beds comfortable. I rated it a 4 because the room we were given was not as pictured in the reservation photo of the room I reserved. Also, they are undergoing renovations, and we were told at the time of check-in, if we wanted to have breakfast, it was continental style. A tray was available in our room if we chose to bring it down and help ourselves and return to our room to eat. We were slightly disappointed, as we have stayed here before and enjoyed the breakfast they offered. However, it would not deter us from staying again. I would recommend this hotel, rates are great, staff are very friendly.