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"I always use this hotel every time I go to Florence. Very convenient. "

"N/A"

"We had no problems other then the pool not being heated."

"I’ve stayed at Vegas 5 star hotels and had to complain about room being serviced. Our stay at this hotel won’t be the last. Thank You "

"The only reason i gave it 4 stars is because the biscuits and sausage gravy were not hot."

"Amazing stay as always. I did have to clean the filter on my AC out because it was so dusty & not blowing very well. Other than that, it’s my favorite stay in Hamilton. "

"The staff was so nice and the rooms were so nice and clean "

"Friendly"

"It was unique, a little hip/funky, beautiful, comfortable and well-situated in the middle of downtown Florence. I note that I could hear the bar and music, but the bar closed around 10:00, when I went to bed. It took a little while to get hot water, but then it was fine. There needs to be better instructions to operate the (useful!) electronic devices & it would help to tell people that registration is at the bar."

"The lamps were blinking and the entry light went out right away inside our room. And i wasn't a fan of the coffee maker being in the bathroom. But otherwise it was a clean hotel with friendly staff and they stayed on top of meeting any needs."

"Bed wasn’t made up each day but the stay was still good. "

"Clean. Suite was great!"

"Nice "

"Clean property, room and bathroom. The beds were so comfortable! Good breakfast, too!"