6/10
I requested a ground floor room upon making my reservation because I was traveling with my dog. The hotel confirmed I had a ground floor reservation. I got to the hotel and reiterated I needed a ground floor reservation and I was given a key card, directed to my room where my room.
I called the front desk was actually a second floor room and the check-in person told me that ground floor looks over the Grounds. I’ve never heard such a thing. Also, my primary reason staying there was just to spend the night before heading into Mexico and my only plan that evening was eating and watching the NBA game and the TV did not work on only the channel that I needed to watch the volume was all static so I spoke to the front desk about changing rooms because I had to take all of my stuff back-and-forth with my puppy and go to the second floor room. She was kind enough to move me to a ground level room in front of the parking however the TV still did not work.
Wendy
Estada d’1 nit (maig 2025)