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"Having stayed at this hotel on several occasions, I chose to return because of its calm, zen-like atmosphere and excellent location, which feels like an oasis after a day in the hustle and bustle of the city. The property is generally very clean, and the lobby creates a welcoming first impression. Unfortunately, the check-in experience was a major let-down and well below the standards I have come to expect from this hotel. While the staff were quick to acknowledge the issue and offered...

"Fantastic location Windowless small rooms Bit claustrophobic!"

"Everything is great except no elevators. If that doesn’t bother you, highly recommend."

"We stayed at The Leela Mumbai from 26-29 May with Royal Club access and had an excellent experience.On arrival, we were warmly welcomed and escorted to the Club Lounge, where Gerald handled our check in. As this was our first visit to India since 2020, his friendly, professional and attentive approach immediately put us at ease. He also helped us with our request for interconnecting rooms, showing us the available options and allowing us to choose without any pressure. The outstanding...

"Everything is very good"

"Very good"

"The place was good"

"Excellent rooms and food - glad for the price it charges it matches"

"Good"

"I had a great stay at Orchid Hotel. I came to Mumbai after couple of years but the human values are still same. I recommend to stay here It was great experience for my stay. Thank you to all who were part of it. Regards Rahul "

"Yes"

"Great hotel"

"The hotel and room were excellent. There was road construction on-going at the time which made accessibility an issue, but otherwise, I would definitely recommend this hotel."

"All has been perfect Just one note: I had dinner and the red wine was cold (not room temperature)"