2/10
I just had surgery, arrived and checked in to my room, the room was freezing, when adjusting the thermostat it did not work properly
I took a bath and the water was only tepid warm, the bathtub leaked so water was all over the floor
Alerted staff at front desk, personal came up and wiped the floor down, they could not give me another room as hotel was booked
Next day maintenance came to fix the bathroom but nothing was done about the thermostat
I was in room 407, terrible room that needs to be repaired for all its faults
I was stressed and very uncomfortable and had a horrible stay
Also there is no manager available, only by email
It’s ridiculous to rate this as a 4 star hotel or give it any rating at all
This is by far one of the worst hotels in the Marriott chain


CHARLIE
Estada de 3 nits (juny 2025)