Museo - Al Encuentro del Pasado

Reception staff ask for deposit 400€ and promises send straight back when we move out. But when i give back keys, guy who check challet say all is good and clean, nothing to broken etc. He say - reception madam today are off but i see you paid deposit and all papers are there. Tommorow she come to work, and see papers, and send back your deposit. We are back already 3 days and we dzīvē till home 22 hr, i try to contact - send message- ask about deposit... but still noone not answer and i not recive back money. 4 days in challet cost me near to 700€ .. now i try contact my bank to recive back money