Viatges a Mrezga

Pros: amazing staff like Sonia at the lobby, Saad at the restaurant or Afaf at the SPA. Always willing to help out and make sure all our needs are fulfilled in time. Nice pool, amazing beach at a short walk or free shuttle. Plenty of food options at the restaurant at all times. Nice room with AC and daily housekeeping. Many more pros… Cons: need some crowd control at the restaurant with children running. Need more AC at the restaurant. One time the pool should have been shut down for cleaning during the day but didn’t. Need snack options at the beach and a bit more lounges. The biggest downside was the animation which I think was not to the standard of the hotel and its amenities, all three: at the pool, at the beach, and especially at night. We had to go out couple times due to very standard shows with loud music and dances. We also couldn’t sleep because of the loud music all day long from 9am to 11:30pm I recommend this hotel for families

I had read promising reviews about this hotel and I must say that it has gone beyond my expectations. Sorry for not remember your names: personnel at reception very helpful when needed, staff from the restaurant looking after us since our arrival facilitating and booking the same table every day which was close to the buffet to make it easier for my wife as she is a disabled person, staff from the beach bar the same or even more, the maid who made our room every day leaving petals on the bed drawing shapes, also leaving two baskets of fruit and always smiling and greeting us when we bumped into each other in the mornings. Keep working like that and keep providing this amazing service to your customers. THANK YOU and really MUCH APPRECIATED.