4/10, Deficient
Dana S., Waxhaw, NC (South Charlotte, NC area)
14 d’ag. de 2025
Què no li ha agradat: Neteja
Not What I Expected (Dirty/Misleading)
I rented this for a long weekend (4 days, 3 nights) with my family and parents for a wedding in town.The pictures in listing looked great, unfortunately, the actual property was not as it was portrayed online. First and foremost, I don't think they changed the sheets in this house (usually with rentals I've been in, they ask to strip the beds before leaving, this rental did not have us do so). The bed I slept in had hair in it (from the previous guests?).Throughout the house, there were spiders and cobwebs galore as if no one has cleaned in awhile. The floors were so dirty that you couldn't walk barefoot in the house without getting the bottoms of your feet dirty (and I mean like almost black). The coffee maker in the main kitchen doesn't work, so we had to use the one from the basement to make coffee all weekend. It was nice being able to do laundry there, except for the fact that the laundry detergent (or soap?) was a powerful smell (and not in a good way). The back deck was dirty so we weren't able to use that either. We asked the owner for more handtowels, and we were only able to retrieve 2 more from the owners closet (so a total of 5 hand towels for a home that could host up to 12 people).All in all, this house needed a good cleaning. We even stopped by before our 4:00 check in, and saw cleaning people there - which makes me wonder what they even cleaned...Disappointing to pay quite a bit for a misleading rental listing.
Dana S.
Estada de 3 nits (ag. 2025)