2/10
I ended up not staying at this hotel due to overbooking issue. I booked my reservation a week out. I called a day prior to my stay just to confirm my reservation after reading the reviews of overbooking issue - the guy who answered my call confirmed my reservation and to not worry too much. Then I called the day of and let them know I'm on my way to Minnesota and will be there later evening - another guy or same guy said there's an issue of overbooking and we are one out of 7 parties that they have to cancel. That weekend was also Breakaway and other stuff going on in the Twin Cities so it was pretty stressful to find another hotel that matches out need (luckily we bought Expedia's travel insurance and Expedia customer care also helped out). Issue was there's inspection going on for few months on the 2nd and 3rd floor, so only 1st floor is available to book. Staff needs to update Expedia on number of rooms for temporary fix so future customers do not experience the same.
Jieqi
Estada de 2 nits (juny 2025)