4/10, Deficient
anandika
Viatge de negocis
15 de juny de 2025
Què no li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions
I stayed in this hotel for 3 nights.
There’s no kettle, cups or even a single glass in the room and the water left in the minibar is over priced.
The receptionists in this hotel really need to improve communication skills. First night I asked for some hot water to dissolve my medicine and the male receptionist initially refused but later agreed to give some and asked me to come to the reception. When I went he asked me whether I brought something to take hot water and when I said no he was so rude and said “ you want me to give it to your hand”. Thankfully when I returned to the room after dinner there was hot water in a jar but no cups. The next night (10th of June around 7.30pm) I asked for some hot water again and the female receptionist flatly refused to give some and was very rude and put the phone down on me. She said if I want hot water I should go to a nearby restaurant and ask. When I asked her name so that I can report to the manager she said “ I don’t have to give my name to you”. When I said I was given some water the previous night she said “ he was wrong to give you hot water “. I then went to a nearby restaurant and asked for some hot water and they were kind to give me some.
Breakfast was basic but same all the 3 days.
Room was large and clean but the telephone didn’t work. They did however sort it out when requested.
Cleaning lady was nice and polite much more nicer than the reception staff.
Hotel caters groups on coaches but doesn’t care about singles.
anandika
Estada de 3 nits (juny 2025)