Platja Mikros Gialos

We enjoyed a wonderful 5 days at the Lena Mare. The restaurant and bar staff were lovely especially Neku and Elaine breakfast was good with fresh bread and good coffee. The room was lovely but with no view. This was fine as we don't go on holiday to stay in the room. The walk to the hotel from the restaurants is fine if you are able but by Greek standards was not too steep. It is 15 mins walk to the beach.

Very friendly staff, quite area, private beach. Great

My husband and I were due to stay here for 4 nights at the end of last month, however our flight from Gatwick to Zakynthos were cancelled by EasyJet due to a storm/bad weather. The next flight out to the country was 2 days later. This was clearly out of our control. We contacted Expedia to ask for our money back on the hotel booking and the hotel declined to refund us stating their cancellation policy. I understand this is a business but our flights being cancelled on the day we were due to fly and check-in is clearly not our choice and a clear case of extenuating circumstances. My husband and I would’ve been prepared to stay at the hotel at another time if the refund could’ve been offered to us via another means (voucher etc) but this wasn’t offered and was an automatic NO. This decision would’ve been at the hotels discretion considering the circumstances. Very disappointed and we will now have to sought our money back by another means (insurance/bank).