6/10 Normal
Keith J.
23 de sept de 2025
3/5 Stars - Beautiful Views Overshadowed by Cleanliness and Safety IssuesThis property offers a stunning location with breathtaking ocean views that made my mornings and evenings magical. The spacious, open floor plan was perfect for my stay, and watching both the sunrise and sunset from the unit was truly unforgettable - easily the highlight of my stay.However, several significant issues prevented this from being the relaxing getaway I'd hoped for. Upon arrival, the bathroom was not properly cleaned - the toilet needed attention and there was hair on the floor. More concerning was discovering a large roach, which I had to eliminate myself, followed by several smaller roaches throughout my stay.The most serious issue was a major safety hazard with the balcony door. The door handle is missing on the ocean side, and I actually did get locked outside on the balcony with no way to get back in. Thankfully, I had my cell phone with me and was able to call the front desk for assistance, but this could have been a dangerous situation. This is a genuine emergency waiting to happen, especially with the beautiful views encouraging guests to spend time outside.The property has incredible potential with its prime location and gorgeous views, but these cleanliness and safety issues need immediate attention. I'd consider staying again only after confirmation that the pest problem has been professionally addressed and the balcony door has been properly repaired.Would recommend for
Keith J.
Se alojó 4 noches en septiembre de 2025
