Viatges a Methuen

Do not stay here. We arrived and the room was dirty. Hair in the sheets and on surfaces. We told the evening front desk agent and he was very apologetic. It was late at night so we decided to stay for one night and then checkout the next morning despite this being a two-night reservation. Before checking out we spoke with the morning front desk agent who said their manager agreed to refund us for the night we would not be staying. I have a receipt stating this. We were asked to email the manager to confirm the refund, which I did immediately. It’s now 4-days later and this hotel has charged my credit card 5 separate times since I checked out despite the reservation being paid in full by Expedia before my arrival. They also refused to issue the refund they promised. I now have to dispute this with my credit card company and lock my card. Absolutely shady business practices. Save yourself the trouble and book elsewhere.

A bit dated, but beautiful situated and appointed. Little ways from everything.

We had 3 rooms booked under a reservation and the hotel messed up and only checked in 2 even though it clearly said 3. One guy was very helpful, made a note on the account that things were fixed and when we arrived at night The front desk staff(specifically the manager) were rude in trying to get things situated and it was my wedding night. Some of my family had to end up squeezing into a room. Overall we had over 20 guests staying for our wedding so having this experience as the bride was absolutely terrible.

Charming small hotel close to the North End : an 8 minute walk from great food and MBTA the train station. Rooms are small but very comfortable and well-appointed. Staff was welcoming and helpful. Excellent breakfast.