2/10, Horrible
Megan
Viatge en família amb nens petits, Viatge en família
24 de nov. de 2025
Què no li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions
Traveling with two younger children for a wedding.
I prepaid for my room through Expedia. Upon arrival the desk clerk asked me if I had any children, I answered that I had two. He began accusing me, stating "you people always book online and don't add your kids in order to get a better deal". I questioned if they charge more for children and he said they did. I advised him that I didn't know I would be charged extra or I would of corrected my original booking. He proceeded to tell me that I could cancel my booking and rebook at today's higher rate. The new rate was double what we originally agreed to pay via Expedia. He took my cash and printed me an expedia receipt for less than what I paid Expedia. I asked again for a receipt for what I paid him that day and he continued to argue.
This hotel has been partially updated as are friends were placed in a recently renovated room. We were given an outdated room on the back side of the hotel, next to a long term tenant that chain smokes outside his room. The entry way to the room was bordered with duck tape and the carpet is very worn with numerous stains. Overall the room was clean enough and the bedding looked fresh.
Due to our poor experience, we spent as little time here as possible. We arrived late and left as soon as we woke up. Would not recommend.
Megan
Estada d’1 nit (nov. 2025)