Viatges a Mateur

Everything was nice, i had a nice stay.

The staff were amazing and the food has got to be the best I’ve eve had at an all inclusive. If you’re looking for a romantic getaway this isn’t the place because most of the guests were families with kids. My husband and I booked two days at the on site spa and were disappointed to find they allowed children into the indoor pool and jacuzzi tubs which was packed with screaming children which made our spa experience anything but relaxing.

Pros: amazing staff like Sonia at the lobby, Saad at the restaurant or Afaf at the SPA. Always willing to help out and make sure all our needs are fulfilled in time. Nice pool, amazing beach at a short walk or free shuttle. Plenty of food options at the restaurant at all times. Nice room with AC and daily housekeeping. Many more pros… Cons: need some crowd control at the restaurant with children running. Need more AC at the restaurant. One time the pool should have been shut down for cleaning during the day but didn’t. Need snack options at the beach and a bit more lounges. The biggest downside was the animation which I think was not to the standard of the hotel and its amenities, all three: at the pool, at the beach, and especially at night. We had to go out couple times due to very standard shows with loud music and dances. We also couldn’t sleep because of the loud music all day long from 9am to 11:30pm I recommend this hotel for families