Mastroberardino

If you check in at the Hotiday Room Collection - Napoli Sant'Arcangelo, you will be greeted by a very friendly and kind staff member. As you are checking in, you will be presented with an unfriendly list of rules/demands made by the hotel. “Don’t eat or take food into your room . . . this is a hotel, not a residence.” Then, if you are unfortunate, you will go to your room and find tons of little ants crawling all over the floor. The kind staff member will come up to your room, spray the ants, and mop them up. Of course, she won’t be able to remove all of them, and you will use the spray periodically throughout the evening. You will also notice flickering lights in the bathroom and the main room, as well as a sink that does not drain properly. As you check out, you will be greeted by a friendly staff member, but you will come to the conclusion that the Hotiday management just doesn’t care about their guests. Too bad, because Napoli is an amazingly vibrant little town full of passion and character. Be better Hotiday Room Collection . . . Be better!

Lovely hotel relatively close to the centre or Naples although due to the topology of the city it was considerably higher than the main shopping area. The breakfast and food served in Bidder Terrace was lovely although we didn’t eat in The George restaurant as one of our party was vegan. The views from the rooftop bar were amazing but it could only my accessed via a staircase from the Bidder Terrace although there was a terrace on the left of entry level with almost as good a view. All the staff I interacted with were friendly and attentive.