2/10, Horrible
Susan S.
8 de juny de 2025
Què no li ha agradat: Neteja
Special All Family Gathering
I have booked units in the Snowcreek Development for over 10 years. I booked this unit because our family stayed in this floor plan 4 years ago, another unit. This unit was very disappointing.Unit is not properly cleaned. Many cobwebs to be found. Shelves not dusted. We had two small children (2 and 4 years of age) and they were upset by the spiders and bugs.Fortunately we learned about the Hantavirus which is currently a public health issue in Mammoth from a family member who lives and works full-time in Mammoth. This family member brought to our attention that he saw mice going in an out of the outside closet and asked if we had been notified of the issue in Mammoth. We were not and immediately stopped using this closet to store a couple of toys we brought. We advised the grandchildren to stay clear of this area.The King mattress and the Queen mattress in the room with just the queen bed were very old, you were rolling into the center of the bed. No quality sleep at all.The code to the Spa was wrong, we could not access.The early check-in code I was emailed was wrong and had to get help to open the unit. One of the grand kids found a vape pen on the floor of the living room. I discarded. It was very obvious so why didn't the cleaning crew handle this? Broken glass left in the unit, I discarded it. A broom in the kitchen to sweep up crumbs would have been appreciated. I would not recommend this unit it needs work.
Susan S.
Estada de 7 nits (maig 2025)