4/10
It is unfortunate to leave this review. We stayed here last year and left a 5 star review, though this time we had awful experience and do not see ourselves staying here in the future. If you are in a pinch then I'd say that this place is clean enough to stay in. Though after reading plenty of reviews after our stay it seems like the hotel is not friendly to those with disabilities. We have a service animal and to just make a long story short, we were embarrassed by the hotel manager and he firmly believes that he has every right to ask for what medication you are taking, what diseases do you have, and also told me that he has a dog and that it would be very easy for him to make into a service dog. He was very condescending and does not comply with ADA. He also told his staff to print out NJ state law to "educate me" that he has every right to ask these questions, which was a lie. The documents just reinforced that NJ complies with ADA and that NJ does not allow discrimination against individuals with disabilities. It should also be noted that we called ahead of time to make sure that there would be no issue, even though we were assured there would be no issue, once we arrived, we had several issues. It is obvious that the manager just nickle and dimes his customers and staff as his staff also did not have nice things to say about the manager. Again, this place is clean enough to stay and is in a convenient location, but I refuse to ever come back to this location.
Jose
Estada d’1 nit (juny 2025)