Viatges a Lutzelhouse

This hotel was clean and very close to the train station, however the staff was so rude when we arrived and that pretty much set the tone for our three night stay. We had two rooms on the second floor and one had a decent bathroom, the other bathroom was large enough for one person to stand in it between fixtures. It appeared the management was trying to upgrade flooring and our room had a textured plastic style tile that was giving off an odor. The same tiles were on the steps outside our room and others complained about the smell as well though that may subside with time. They told us we didn’t get breakfast, which expedia said we had for one day of our stay. Would not stay here again.

Carpet in the rooms are very durty. The toilet had black traces which is not very positive. It is a 4 stars that should be a 3 stars in my opinion

Merci au personnel pour cet accueil, leurs sourires et gentillesse! On aime la déco stylée, la propreté, le lit hyper confortable avec plusieurs sortes d’oreillers, la clim et le calme. Petit déjeuner avec du goût 👍

Fint hotel väldigt snälla, hjälpsamma personal. Tyvärr ingen Ac eller fläker i rummet, mycket varmt.