2/10, Horrible
Tian
20 de juny de 2025
Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
After decades of travel to Zambia...what a disaster - from housekeeping to room service that takes hours, you wake up thirsty wanting something to drink you are told to come downstairs to use a vending machine, to basics missing at breakfast, to noise in the parking lot as they are in a communal location so prepare to be kept awake and then woken up again by praise and worship services singing and university youngsters rage partying in adjacent lot all night, then there is the loud birthday parties in the lobby, and most disappointingly a totally disinterested management who took no accountability or made no effort to rectify the issues - even after being called by our head office who was concerned about the living conditions that the team were experiencing. The biggest mistake was not paying attention to the other reviews which say the same thing, dirty and noisy and awful standards. Great location for locals to take selfies and LEAVE. A "hotel"? No. Stick to the established brands until this hotel releases that they are in the SERVICE industry. Never again.
Tian
Estada de 9 nits (maig 2025)
