2/10, Horrible
Lisa
Viatge en família
2 d’ag. de 2025
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Room was horrible. The smell was awful. Walls were dirty. Spots on sheets. AC wasn’t on when we entered room at 6pm. It was too high up to reach. Had to stand on small wooden chair to turn on. AC didn’t work it. Made a noise then cut off. Desk girl refused to send maintenance. Maybe no maintenance? Loose tile! Window blocked intentionally. So no window. However, there was a small sliding window in the shower. No interior lock on door. Door can be accessed by anyone with key while you sleep! Desk girl and guest were screaming at each other at 10:30pm. Hangers by your head by the bed. It was like a bed in a closet.
We felt very unsafe. We left. We had made reservations and paid for 2 nights through E…. 10 minutes before we got there. Informed manager 20 minutes after we saw the room that we would not be staying the next day and were planning to leave that night. Then left. The desk girl refused to check us out and give us a receipt. She said we had to go through E….because we paid them. The manager refused to speak to E…. for 2 days… hmmm after the charges went through and he got paid. Then refused any refund. I was charged both nights. My credit card company had me document everything with photos and video before I left.
I travel a lot. I understand it’s an Inn and wasn’t expecting a lot. But safety, up to code and AC in 90 degree heat wasn’t asking but the minimum. Definitely unsafe. Bait n switch from online to actual site. Read google for accurate reviews.
Lisa
Estada de 2 nits (jul. 2025)