Viatges a Long Pond

NA

Amazing. Great service. Great location

same breakfast every day,unsupportive house keeping, front office rude and shrude. no house keeping after 5 pm, Not a good value for money.

The free breakfast is not worth it— very crowded and mediocre buffet. The room was nice, shower gets the whole bathroom floor wet. Great location to visit Times Square! Overall we would stay again!

This hotel has pros and cons. It could be a good hotel choice if you are ok with the cons. Cons - -After closing the door to our room we discovered that it was unlocked for several minutes before automatically locking. This is a security flaw which we discovered. We waited in the hall until we heard the door lock before leaving. -One tiny quart sized ice maker on a counter in a common area for the entire hotel. This was always empty. -No room service, nobody will come to clean the room or pick up old towels. This is weird because in the room there is a sign that says to put towels on the floor if you want them replaced. -Upon check in, nobody was at the front desk and the front door was locked. It was check in time, but we were stuck on the street. -Front desk was unattended about 25% of the time. -Coffee maker amenities - there was no milk or sugar, just sacks of coffee for the maker -TV Channels were limited, very hard to get even local news for the Today Show which is filmed in NY -Noise, there is a club next door and a food truck that comes each night and people on the street are extremely loud which you can hear from the room. Pros- -This is one of the cheapest hotels that offers a rooftop viewing area. -Rooftop viewing was good for seeing the fireworks on the 4th which is what we wanted. -Room was clean upon check in and the bed was comfortable. -Good location, lots of restaurants and stores in the area.