Llac Crossgates

Nice……………………….fffffffffffffffgff

We were driving through so all we needed was a comfy bed and a restaurant we could walk to- The Westin provided both. The on-site restaurant was FANTASTIC and our server Dre was very knowledgeable about the cuisine. Check in and out was smoothly handled by Anisha & Chris, who were both very friendly and helpful.

I understand that the hotel is a small hotel, and the staff is late, but the service was kind of all over the place. Certain employees were on their phones during important moments, and also the staff was very slow. In cleaning things I asked to get my room cleaned in the morning after I left for my event. I came back and it was still dirty.Overall, my experience is fine, but could have been better