6/10
The first thing that put me off this hotel was the rude staff member at reception: not a word of thanks or please from her. Although other staff were better, her conduct put me off this hotel, together with loud screaming children at the restaurant adjacent to the reception area (which is open plan). The restaurant looks dark and dingy, almost dungeon-like and the terrible reviews put me off attempting to eat there.
As for the swimming pool, they do not stipulate when you choose this hotel that they limit you to 30 minutes, which is absolutely ridiculous and sort of undignified given the amount of money you pay to stay at this hotel. Therefore, I didn’t bother going. The reviews suggested it’s too cold in the water, which put me off.
As for the rooms, mine stank of rotisserie chicken (air vents?) and the room was very noisy from the sounds of cars speeding past. The area outside, near the train station, felt like there were pickpockets waiting to snatch your phone so it felt uncomfortable, although that’s not the hotel’s fault. I wish I had chosen the Hilton (similar price and amazing location) or somewhere else.
Bizarrely, the bathroom is separate from the toilet, and the door to the bathroom is a thin see-through one therefore I don’t know how two platonic people can share it (like friends or colleagues travelling together).
All in all, a weird and icky experience with one receptionist who relishes being rude.
Caroline
Estada de 3 nits (juny 2025)