2/10, Horrible
Myron
Viatge en parella
29 de jul. de 2025
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Staff was unbelievably unprofessional and rude. I stood in a silent stare down with the guy behind the counter for a full 20 seconds upon checking in. I didn't even know if he worked there. He was unkept, wearing a plain red shirt with no insignia or name tag. After the prolonged silence got too uncomfortable for him, he finally said "What?" to which I replied, "Well, I was waiting on a greeting..." his response was "Oh...what can I do for you?". Mind you, this was my FIRST impression of the property so that was a huge (literal) red flag from the start. No one would bring us fresh towels. We had to call the front desk 4 times before we even got an answer and when we did, we were told we had to come get them ourselves because, quote "the person who does that" wasn't there. No one explained how the breakfast (not included with the stay) ordering process worked. There was no buffet or menu, just a man SITTING in a distant corner who guests had to approach and tell our order to. In the room there was an *incredibly* loud and outdated AC system built into the wall that completely drowned out the TV which conveniently had a volume restrictor. There was URINE on the rear/base of our toilet that we unfortunately didn't notice until just before checking out and at check-out the woman at the front desk didn't even look up from her screen or ask about our stay. Her only greeting and farewell was "Room number?" and "Ok." Horrible experience. 0 stars. Avoid this place at all costs.
Myron
Estada de 2 nits (jul. 2025)