Mesquita de Plom

Clean room, very kind and helpful staff. Breakfast has limited options but was ok. Only issues were patchy WiFi in the room, and the morning staff left the main door open so it was noisy in the mornings, plus the smell of cigarette smoke entered the room.

I had booked triple room and was given a king bed with bunk beds that closed off the windows and prevented wardrobe or fridge opening. The tv nor aircon worked when i complained I was given choice of two rooms one king size with hardly any light the other was a twin which I took. The bathroom bidet was covered with hair and the aircon was peeling off from ceiling . The walls had marks and bathroom was stained. The manager wouldn’t give me refund for choosing smaller room despite nothing working.. the manager charged €20 fee for early check in and then I asked her for iron she said she will get it 3 hours later I still didn’t get it. I then asked for a map of city she said she hasn’t got any yet but will give me one later which she didn’t. Worst first impression of a new country I’ve ever had and worst customer experience.

Hotel staff and everything were excellent.