Llac Vico

Overall a very nice stay at this hotel. I am new to Rome so it is difficult to say what the standard usually is but this hotel is in a quiet and safe part of town but still withing walking distance of very nice restaurants (Osteria Urbana is great!) and the Bologna Metro station. We decided to walk to the Colosseum which took us 45 minutes going past the Fontana di trevi. The view from the patio is very beautiful with lush vegetation and quite a few green parrots to keep one looking ever towards the sky. The breakfast buffet is OK, nothing spectacular but there is a wide range of alternatives. Staff is very helpful and always on hand and we enjoyed every interaction with them as they are so kind and warm. One negative for us was the lack of free bottled water which I do think should be standard in an hotel but that is perhaps just a personal thing for us.

Great location. Modern room.

If you check in at the Hotiday Room Collection - Napoli Sant'Arcangelo, you will be greeted by a very friendly and kind staff member. As you are checking in, you will be presented with an unfriendly list of rules/demands made by the hotel. “Don’t eat or take food into your room . . . this is a hotel, not a residence.” Then, if you are unfortunate, you will go to your room and find tons of little ants crawling all over the floor. The kind staff member will come up to your room, spray the ants, and mop them up. Of course, she won’t be able to remove all of them, and you will use the spray periodically throughout the evening. You will also notice flickering lights in the bathroom and the main room, as well as a sink that does not drain properly. As you check out, you will be greeted by a friendly staff member, but you will come to the conclusion that the Hotiday management just doesn’t care about their guests. Too bad, because Napoli is an amazingly vibrant little town full of passion and character. Be better Hotiday Room Collection . . . Be better!