Viatges a La Croix-sur-Ourcq

Disappointing stay, rigid staff, and unfair extra fees I accidentally booked a double room for 1 person instead of 2. When my partner checked in first and I arrived shortly after, I explained the mistake and offered to pay the extra local taxes. Since room rates are the same for single or double occupancy, this should have been a quick fix. Instead, the staff refused and forced us to pay a €40 extra fee disguised as a breakfast package. Breakfast on their page was listed at €11–€14, and we had already paid for one person. We didn’t even end up eating it because the selection was terrible, just crepes and croissants with no egg/protein options. The room itself was awful: extremely small, old, and had a strong transpiration/stale smell. Only the toilet and shower had been recently updated; the rest of the room was in terrible shape. Very poor customer service, unfair charges, and bad room quality. Would not recommend.

Great, small hotel near the centre of Paris. Wonderful staff who were really helpful. Room was good sized with a large bathroom, comfortable and clean. Breakfast was a buffet, but coffee, water and snacks were available all day and for free.

The staff were amazing! Super helpful and very attentive to detail and ways happy to help Hotel was super clean and very centrally located

Precio calidad excelente

Candice was great. She was very helpful to all my questions and accommodations requested. This was my second trip staying here. I’ll be most likely be back soon.