"A BUG CRAWLED IN MY EAR during the middle of the night and I had to go to the er. Despite telling the front desk attendant this and walking into the office with discharge papers in hand, he only took my keycards for checkout and kept saying "ok".
I thought the place was nice but maybe a bit bug heavy. I never expected an er trip and a dismissal at 3am. Furthermore, when escalating this to Expedia, the hotel refused to answer calls so my wife is waiting for an update on her escalation."