We really enjoyed staying here. The pool area was great, small but never crowded, and there were always chairs available. We enjoyed happy hour snacks one night. The staff was extremely friendly and helpful at the property itself. However, we were treated very rudely at the sister property when we tried to get chairs and an umbrella at the beach. It's clear they cater to their own guests above the guests at Santa Maria Suites. Since there was no availability, we ended up driving to a state park with a beach, at an extra cost. The nightly service which provided ice cream bars and delicious muffins was a fantastic bonus! The property and facilities were very clean, but we never had our bedrooms cleaned or towels replaced. (Fortunately, we were able to get clean towels at the pool area.) The housekeeping staff got to our room each night around 5:30-6:00 pm as we were arriving back from daily activities and getting ready to go out for the evening. We asked if they could come back and they said they could, but they never actually did. We stayed 4 nights and never had our rooms cleaned. Thankfully, it was very clean when we arrived and we kept it clean. But, we have traveled a lot and I found this very unusual. Around the middle of our stay, as we were passing through the lobby, we asked to have our rooms cleaned, but it just never happened. Regardless of this, we enjoyed the property and its location.
