6/10, Acceptable
Ugur, miami
Viatge en família
9 de set. de 2025
Què li ha agradat: Neteja
Què no li ha agradat: Personal i servei, comoditats
the room was nice and as advertised but I mean there was no one in the hotel after office hours or early in the mörning. There is no food provided which is something we should have noticed before booking the hotel as I am sure it says somewhere there is no dining? We got in the room which was nice but they have a nice coffee machine and supplies yet no one thought of putting a a couple of water bottles. There is no place you can get water in the hotel. We stayed 3 nights and our room was never cleaned either. The entrance and exit was also weird when you drive in. On the way in you need to punch your password and on the way out the sensors open the doors automatically which worked on the first day but the last 2 days, we could not get that door opened as the sensors were not working? We ended up going out from the entrance door and my wife had to go out walking to punch the passowrd from the outside while I was going in the wrong direction just to be able to get out. I am pretty sure we would not have come here if we knew the hotel's concept.
Ugur
Estada de 3 nits (set. 2025)
