4/10, Deficient
Haley
Viatge de negocis
7 de gen. de 2026
Què li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
Check in was not professional- no one was there when I came in and I waited until a man returned and smelled like cigarettes- he didn’t even ask for my id when I checked in. You can hear everything (doors opening, highway, etc ) . Tried to book my stay longer and they said couldn’t match my rate through 3rd party - went through third party and was told I had to check out and then Check back in later - ended up not needing the extra nights after all - tried cancelling and no refund - my only bad experience with a hotel. Sadly I won’t be back and it confirmed I didn’t want to work there in Kalamazoo any longer as nothing seemed to go right.
Positives were the breakfast buffet area looked nice. The food options were nice/ different to choose from. They have a nice seating area in the breakfast area also and the workout room looked nice ( but everyone can see you when they walk past the elevator). The shower was nice, pillows comfortable and large tvs in the room that connected to streaming services.
Haley
Estada de 2 nits (gen. 2026)