The only positive I can say about this trip is the responsiveness of the hosts whenever we had questions or issues arise. The floors of the house were disgusting and left our feet black. We tried initially to respect the sign that asked that we remove our shoes. 10 minutes in we realize the bottoms of our feet are completely black and the babies crawling around had black hands and knees from how disgusting the floors were. No visible dirt or crumbs, but it was very clear no mopping of the tile was completed. We also had a terrible experience due to the pools. They were disgusting, especially the lazy river. It was murky and had a nasty smell to it. So we did try the other pool which seemed better. But after a whole day and night of swimming, the next day 12 out of the 16 of us became violently ill vomitting and diarrhea. This included very young children who ended up not eating for 2 entire days due to how sick they were. This completely ruined our trip and caused half our group to return home an day early. We all had a miserable 5 hour drive left. We know this sickness had to come from that nasty pool water. They weren't maintained well. The chemicals had to be off and not killing off whatever bacteria in there caused us all to get sick. Our neighbors said their family experienced diarrhea as well and nausea. So I know it wasn't just us. The pumps on the slides weren't working at either pool, and the concrete at the bottom of the kids slides was falling apart and cutting up kids feet. We stayed here 2 yrs ago and this place has completely gone down hill. We will likely stay at Arcadia next time, they have clean pools and water.