2/10, Horrible
Kubilay
Viatge en família
21 d’ag. de 2025
Què li ha agradat: Neteja
Què no li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions
The room was in poor working condition. Bathroom shower was detached from the wall and was about to fall. Commode seat was sliding side to side and too small for the size of the commode. Bathroom fan was making terrible noise. Shower stall had broken glass section held in place with chalking. Shower stall was so small that closing the door was nearly impossible after getting in. I'm 6' and weigh 200#. Room floor and moldings were in need of repair. Hotel entrance door handle came off as I tried closing the door. The room had been smoked in as it smelled like cigarette for the first two days. Hotel lobby (if you can call that) smelled cigarette smoke throughout our 4 day stay. There is a bar at the back of the hotel with outdoor steating. The noise and blearing music from the bar kept us awake until 1 am and until 2 am on Friday night.
The only thing that was positive about the facility was it's location. The hotel staff did not even bother to greet us during the numerous times we we went in and out despite the fact the very small front desk was only about 8 - 10 feet from the entrance to the hotel and you nearly have to squeeze past the front desk staff who was always engrossed looking at his phone rather than to at least look at the guest entering. The first day after arrival we asked for a cover for the twin bed as it only had the mattress sheet. It took 3 calls and seven hours to receive the blanket. I would never ever go back to this place.
Kubilay
Estada de 4 nits (ag. 2025)