2/10, Horrible
Angela
Viatge en parella, Viatge en família
9 de nov. de 2025
Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions
The room and hotel were in DEPLORABLE conditions. The room was filthy dirty, the shower was full of hair, the room was only “half” put together from a remodel with no tables, no bed blankets, and a broken mini fridge. On top of all that I contacted Expedia who contact the hotel and we had a man, not identifiable as staff due to him being in what appeared to be painter clothes, enter our room w/out permission or announcing himself while I was half naked from changing. At that time he was asked to leave and barged further into room and became aggressive and belligerent stating we couldn’t be in the room as Expedia cancelled it. At that time I once again contacted Expedia as it was now not only deplorable but safety concerns were elevated. We immediately gathered our personal effects and left the premise. We weee luck to find a different hotel as we were 5 hours from home but it cause us to miss half of the concert we were there for. I also inadvertently left my prescription sunglasses in the room and went back and they had RE-RENTED the room and my glasses were “gone.” I did get the chance to speak to the manager and give her my concerns with cleanliness, staff not appropriately dressed in site attire, and the behavior of the male entering our room and was nice and understanding but it did not fix ANY of the problems we encountered. I also filed a police report due to the safety concerns and stopped the payment at bank! I WOULD NOT recommend this property to anyone!
Angela
Estada d’1 nit (nov. 2025)