Viatges a Ilurta

The good: - supportive on first day to leave luggage on early arrival - air conditioning worked thankfully and you could adjust the fan - comfortable beds and clean - Beautiful boutique venue - good massage - good variety of breakfast - most staff always willing to help - on dial for WhatsApp Improvements : - Staff overall until last day at breakfast we’re approachable, felt a bit that standards dropped and rushed, both staff and food - more could be done on tour organisation with clarity on fees, partners and promote tourism in a speedily manner (or drivers, even the locals at the bar with me the evening before we’re mortified - shower heads mean your pretty much up against the door. More could be thought about here - while I am small even i struggled Overall a gorgeous boutique, just focus more on engagement and visibility with guests, as opposed to just locals, to make it feel more welcoming- tourism is key for countries and the organised guides, tours and activities would really help make the place special and all rounded 5*. I’d love to come back - hopefully this can be done .

Double deluxe room is not as per pictures - there’s 3 in the property that accurately reflect, all others have a closed off traditional balcony. Staff not solution oriented, smoking at front door, sleeping on chair in reception. Property is not well kept, cats roaming around, carpets frayed, walls marked and damaged. Black out curtains, not really..! The major plus is the breakfast - fresh, varied and tasty and generally can’t fault it at all