Illa de Macks

The stay was fine. I was't in the room alot. But I never got a receipt for the stay. There was somehow 2 bookings. Desk agent canceled booth and rebooked. He said he was going to cancel one of the stays but canceled both and rebooked. This made the stay more expensive. The amount was not too much more but it was still more. Trying to get a receipt for my stay was like pulling teeth. I probably won't stay at this property again, unless I have no choices.

Location was helpful. Staff overcharged are card two times. Tv did not work, blow dryer broken( both after being replaced) broken furniture and looks warn down. Iron did not work for the 3rd time after being replaced. No comforter on the bed only a thin cheap Walmart looking blanket . I will be paying for more of a nicer hotel next time. Please don’t waist your money

Great spot for the young, beautiful, bougie crowd. Obnoxiously overpriced drinks. Room was small but clean and contemporary. Rooftop bar views were awesome. Bar staff on the rooftop need to learn better manners - the guests shouldn't be treated as an inconvenience with a side of snarkiness.