Viatges a Holywell

The room wasn't ready when we arrived at 3:30 though the booking said ready by 3. It didn't take too long but was a bit annoying. The room itself was lovely though it was a bit strange to not have a bin and I would have liked more coffee etc. We got a wake up call at 5am which we didn't ask for. When we checked out I brought this up and we were told it was a mistake and the person apologised but I would have preferred if they apologised without me prompting and maybe offered us some kind of compensation. I have issues sleeping so it was really quite disruptive. I did wonder if it was because we were clearly not well off and the place is quite posh. I don't have an issue with someone making a mistake but seems weird not to apologise.

After staying at a number of similarly priced hotels in London, this one stands out. The location and hotel were great. I would definitely recommend this hotel.

Everything went pretty well overall. Best in mind there is no swimming pool, and the bell desk team lost all of our luggage until I expressed some anger and frustration. Then, magically, they found the luggage somewhere on property bringing us our stuff minus 2 items. By the time it was all sorted out, we easted and hour and almost missed our flight.

便利な場所にあり、キッチン付きの広い部屋でとても快適でした。調理道具や食器、塩こしょうなども用意されていて、スーパーも近いので十分に自炊できました。難を挙げるとすれば普通の住宅なので探すのに苦労したこと（フロントとかは一切なし）、エレベーターがなく、４階までスーツケースを運ぶのが大変だったこと、洗面所にコンセントがなく、ドライヤーを使うのに不便だったこと。でも価格に見合った良いホテルでした。