Monasterio de San Nicolás de los Gatos

Si

We chose the all inclusive option and we were very pleased. Kids loved the pools, and playground and arcade area.

Sincerly, it was for me and my family the worst experience in our entire life. Firstly, King Evelton is far away to be a 5 stars hotel, the hotel needs an immediate down grade to maximum 3 stars. Personal has no politeness, no sense of customer care, service is unbelievably horrible, as for example this case among so many that happened, we ask two times for the TV to be check and none shown up to fix it during the whole stay. The hotel is dirty, completely dilapidated, fresh towels provided are dirty, the list is too long... Regarding the food, disappointed again. No fresh juice as well. So disappointed, promoting such hotel as a 5 stars is in my opinion a misleading advertising which lead the customers to book the worst hotel I've ever went to, this is unacceptable. To be honest, I usually do not comment about the hotels but this time I had to, I highly do not recommend King Evelton, avoid it to all cost. I hope this will help others in the future. This Hotel is a joke!