2/10, Horrible
Alanis
Viatge en parella, Viatge amb animals de companyia
5 d’abr. de 2026
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
⭐️⭐️ 2/5 – Very Disappointing Experience (Especially for Dog Owners)
We chose this hotel because it was labeled as “dog-friendly,” but our experience was far from welcoming.
Upon arrival, we walked into the lobby with our dog, Coopie, to check in and were immediately yelled at by multiple staff members. We were told that unless she was a service dog, she was not allowed in the lobby. While she is a service dog, the way this was handled was completely unprofessional and uncomfortable. We’ve traveled to many hotels over the years—both before and after she became a service dog—and have never experienced anything like this.
It’s important to note: this hotel being “dog-friendly” only seems to apply to having your dog inside the room—not in shared spaces—so keep that in mind if you’re traveling with a pet.
As for the hotel itself, it’s very basic and clearly outdated. The room felt neglected, with visible stains on the bedding, and the floors and bathroom did not appear clean. Overall cleanliness was a major concern.
Customer service was also disappointing. The front desk staff came across as rude and unwelcoming. Simple requests—like asking for extra towels or clean sheets—were met with attitude, which is frustrating considering this is standard service you expect from any hotel.
On top of everything, the general attitude toward dogs felt very negative, which made the stay even more uncomfortable.
Overall: This hotel may work if you just need a place to sleep
Alanis
Estada de 2 nits (abr. 2026)