4/10, Deficient
Leigh, Coon Rapids
Viatge en família
29 de jul. de 2025
Què li ha agradat: Neteja
Què no li ha agradat: Comoditats
The property itself was okay. I was disappointed with the breakfast options - it was a diabetic’s disaster. Apart from a yogurt, everything else was carbs and no protein.
I found that the cleaning staff were nice and helpful, but the manager’s treatment of them was condescending and done in the hallway where everyone could hear. If she had something to say to them, it should not have been in public.
At one point in our week-long stay, a few items from our room disappeared. Though not real valuable, they still were gone. We figured that they had accidentally been picked up. When it was mentioned to the manager, she immediately got defensive, saying that they didn’t have them, she had looked. I invited her to come look in out room (because she gave me the impression that she thought I was lying), but though she came in, she didn’t look. She instead treated the cleaner she brought in with her meanly. The items were never found and the manager never said she was sorry they were missing or took responsitility for their disappearance. I will never go there again or encourage others to do so, not while she is in charge.
Leigh
Estada de 7 nits (jul. 2025)