4/10, Deficient
Paul V., Southwest
15 de febr. de 2026
First of all, the good. It had lovely views. Beautiful deck but see comments below.To keep this short I shall bullet point my complaints .....a) No welcome pack with any instructions for appliances.b) Bedrooms - 3 bedrooms on living floor but only 2 wardrobes/cupboards as 3rd was full of clutter and 1 clothes hanger between the 3 rooms!! I ventured downstairs to find a few more hangers but I had a problem with steep, narrow stairs and no safety rail. Who is responsible if someone trips and falls? I did not go down a second time. The pillows were totally unacceptable and in terrible condition with what appeared to be toy filling in them! They were lumpy and extremely uncomfortable. The sheets had been nowhere near an iron and one bed we used had not even been made properly.There was no drawer space at all and we had to resort to using the 3rd bed to put our underwear, folded shirts etc on. Unacceptable. c) Kitchen. Equipment was sparce - only 2 teaspoons for a 4 bed house? No scissors-getting into packs of cereal was challenging! The hob was in really bad condition and still had dirty marks on it. Cleaners appeared to have wiped it with a cloth which had left it smeared! I took photos. We did not use it!d) The deck. We would have loved to sit out in the afternoons to read but there is no shade of any sort eg: parasol. I burn easily and it is accepted that one should sit out under direct sun so ..... Instead, we had to sit in the lounge on sunny afternoons.
Paul V.
Estada de 11 nits (febr. 2026)