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Casa sencera

Amazing luxury beach villas with private dock for 20 people! Large heated pools

Galeria de fotos de l’allotjament Amazing luxury beach villas with private dock for 20 people! Large heated pools

A la platja, gandules de platja i tovalloles de platja
Piscina a l'aire lliure i piscina de vora infinita
Frigorífic, microones, forn i placa de cuina
Frigorífic, microones, forn i placa de cuina
Terrassa o pati

Opinions

9,8 sobre 10,
Magnífic

Casa sencera

10 dormitoris11 banysCapacitat per a 20325 metres quadrats

Serveis populars

  • Piscina
  • Assecadora
  • Banyera d’hidromassatge
  • Rentadora
  • Aparcament disponible
  • Esmorzar disponible

Afegeix les dates per veure els preus

Sobre aquest allotjament

Tot l’allotjament

Tindràs tota la casa per a tu, i només la compartiràs amb les persones que t’acompanyin.

Amazing luxury beach villas with private dock for 20 people! Large heated pools

Two identical luxury villa`s at the beach, with your own private dock. Perfect for large families or travelling together with friends in one of the best area.
WHY VILLA EXUMA? Some few reason:

Possibly the calmest sea in the Bahamas
Fully secluded and full privacy
Your own beach and dock
Turtles in your «garden»
Large heated pools
You live where the boat-tours goes
The best paddletours! We’ll give you the maps!
High end. Starlink WiFi. Generators
We have a private butler if you want to book. Makes the Holiday extra luxury!

Fully equipped with everything you need for an amazing stay creating memories for life.
We have in total 10 ensuite bedrooms with kingsize beds (no twin beds available!), each villa also have a powder room in connection to the great room. A large kitchens and an inviting great room for those nights you want to enjoy at home. Each villa has its own Infinity pool, a garden and the beach is right infront of you. There is a large Gazebo with dining area for up to 20 people between the villa's, and there is also a gazebo at the beach.
You even got a full size volleyball court in the back yard.
Starlink internet will always keep you connected, as well as our generators that kicks in if the power goes off on the island.

We have our own private dock if you rent a boat, and if you go on any of the boat tours, you can order pick up at the villa's if tide allows.

The villas also have generators, so you should never have any issue if the power goes off. We do have Starlink internet.

This property is excellent for travelling together with the whole famile, or for events like celebrating birthdays or weddings.

The property is located in the Hartswell area, around 15 minutes drive from George Town. You will find convenience shops and restaurants near by, i.e. one of the best restaurants on the island; Blu on the Water is just a few minuts drive from the villa.
This area has very calm sea, you can truly enjoy the water all the time with boat, kayaks and paddleboards. And we have a natural lazy river and some of the most beautiful sandbare in this area.

To make your stay even better, we suggest you to book private chef, butler and/or extra cleaning during your stay. Our property manager will provide you with prices for this extra service on request.



At Villa Exuma we offer our private Butler service.
Daily Rate- $400 for 8 hours (incl. 2 butler, one per villa). Additional hours incur a fee of $50 per hour.

Services include:

Greeting you upon arrival and assisting with settling into rooms.
Unpacking your luggage.
Ironing your clothing.
Booking reservations and tours.
Grocery shopping and restocking.
Serving your meals (not cooking)
Serving your favorite drinks while you lounge by the pool or beach.
Running errands when necessary.
Ensuring bedrooms and common areas are clean.
Recommend and arrange amenities for guests.
Assist with folding your clothes for packing.
Ensure all your bags are brought to the departure area.
Escort you to your transportation and bid you farewell.

Serveis de l’allotjament

Platja

  • A la platja
  • Gandules de platja
  • Tovalloles de platja

Piscina i spa

  • Massatge
  • Piscina a l'aire lliure
  • Piscina climatitzada
  • Piscina d'hidromassatge
  • Piscina de vora infinita
  • Piscina privada

Internet

  • Disponible a la vil·la: wifi gratuït

Aparcament i opcions de transport

  • Servei de limusina o xofer
  • Aparcament a les instal·lacions

Cuina

  • Batedora
  • Bullidora elèctrica
  • Cafetera i tetera
  • Cuina bàsica
  • Espècies
  • Estris de cuina, vaixella i coberteria
  • Forn
  • Frigorífic
  • Illa de cuina
  • Microones
  • Placa de cuina
  • Rentaplats
  • Torradora
  • Tovallons de paper

Restaurants

  • Esmorzar de pagament disponible
  • Servei de xef
  • Taula de menjador

Dormitoris

  • 10 dormitoris
  • Es proporcionen llençols

Bany

  • 10,5 banys
  • Assecador de cabells
  • Banyera
  • Dutxa
  • Es proporcionen tovalloles
  • Paper higiènic
  • Sabó

Sales d'estar

  • Sala d'estar
  • Taula de menjador

Entreteniment

  • Televisor intel·ligent

Zones a l'aire lliure

  • Balcó
  • Barbacoa
  • Dàrsena
  • Fogar
  • Jardí
  • Mobles a l'aire lliure

Serveis de bugaderia

  • Bugaderia
  • Rentadora

Espais de treball

  • Cadira d'escriptori
  • Escriptori

Comoditat

  • Aire condicionat
  • Calefacció

Animals de companyia

  • No s'admeten animals de companyia

Característiques especials i accessibilitat

  • Allotjament lliure de fum

Serveis i comoditats

  • Caixa forta
  • Planxa i taula de planxar
  • Servei de lliurament de menjar
  • Servei de neteja (cal sol·licitar-lo)
  • Serveis de consergeria

Aspectes destacats de la ubicació

  • A la vora de l'aigua
  • A prop de l'oceà

Activitats

  • Caiac
  • Piscina climatitzada
  • Recorreguts en llanxes a motor a prop
  • Rutes per a l'observació d'animals salvatges a prop

Mesures de seguretat

  • Detector de monòxid de carboni (l'amfitrió ha indicat que hi ha un detector de monòxid de carboni a l'allotjament)
  • Detector de fum (l'amfitrió ha indicat que hi ha un detector de fum a l'allotjament)
  • Farmaciola
  • Extintor

General

  • Jardí
  • Mida de la unitat: 325 metres quadrats
  • Servei de neteja (cal sol·licitar-lo)

Polítiques

Entrada

Hora d'inici del registre d'entrada: 16:00
Registre d'entrada sense contacte
Edat mínima per fer el registre d'entrada: 30 anys.

Sortida

Hora límit per al registre de sortida: 11:00.
Registre de sortida sense contacte

Instruccions especials d’entrada

Els clients rebran un correu electrònic amb la informació sobre el registre d'entrada.
Rebràs un correu electrònic de l'amfitrió amb les instruccions per fer l'entrada i la sortida

Animals de companyia

No s'admeten animals de companyia.

Nens i llits addicionals

En aquest allotjament s'admeten nens

Esdeveniments

Events allowed: family gatherings, birthday parties, weddings

Fumadors

Smoking is not permitted

Informació important

Informació indispensable

Aquest allotjament està gestionat per un amfitrió professional, de manera que el seu oferiment va lligat a la seva professió, empresa o activitat comercial.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Es permeten esdeveniments i festes (com ara reunions familiars, festes d'aniversari i casaments) a les instal·lacions, amb 20 assistents com a màxim.
El propietari ha indicat que hi ha un detector de monòxid de carboni a l'allotjament.
El propietari ha indicat que hi ha un detector de fum a l'allotjament.
Aquest allotjament disposa d'elements de seguretat com ara un extintor i una farmaciola.
Aquest allotjament el gestiona el nostre col·laborador Vrbo. Rebràs un correu de part seva amb un enllaç a un compte que et permetrà modificar o cancel·lar la reserva.
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’amfitrió. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.

Informació sobre el barri

Aquesta vil·la es troba a Hartswell, a la platja. Tombes de Rolletown i Tomba de l'Ermita són alguns dels punts d'interès de la regió; també en pots admirar la bellesa natural a Arxipèlag Lucayan i Cayo Fowl. Aprofita per fer activitats aquàtiques a la zona, com ara navegació esportiva a motor, i anima't a provar altres opcions, com rutes a peu per a l'observació d'animals salvatges.
Consultar la guia de viatge a HartswellS’obre en una finestra nova
Mapa
Exuma, Exuma

Què hi ha als voltants

  • Tombes de Rolletown - 8 minuts en cotxe - 4.8 km
  • Platja del Tròpic de Càncer - 15 minuts en cotxe - 10.5 km
  • Platges de Little Exuma - 16 minuts en cotxe - 12.7 km
  • Platja de Palm Bay - 25 minuts en cotxe - 20.5 km
  • Platja de Jolly Hall - 26 minuts en cotxe - 21.2 km

Com moure’s per la zona

  • Aeroport Internacional de George Town-Exuma (GGT): a 40 min en cotxe

Restaurants

  • ‪Haulover Bay Restaurant, Bar and Grill - ‬5 minuts en cotxe
  • ‪Fanny's bar - ‬10 minuts en cotxe
  • ‪One 80 - ‬11 minuts a peu
  • ‪Frangipani Italian Restaurant & Lounge - ‬6 minuts en cotxe
  • ‪Big Noch’s - ‬5 minuts en cotxe

Preguntes freqüents

Amazing luxury beach villas with private dock for 20 people! Large heated pools té piscina?

Sí, aquest allotjament té una piscina a l'aire lliure. Podràs gaudir d'una piscina de vora infinita i una piscina climatitzada.

Amazing luxury beach villas with private dock for 20 people! Large heated pools accepta animals de companyia?

No, no es permeten animals de companyia a l'allotjament.

A quina hora es fa el registre d'entrada a Amazing luxury beach villas with private dock for 20 people! Large heated pools?

Hora d'inici del registre d'entrada: 16:00.

A quina hora es fa el registre de sortida a Amazing luxury beach villas with private dock for 20 people! Large heated pools?

Registre de sortida: 11:00.

On es troba Amazing luxury beach villas with private dock for 20 people! Large heated pools?

Aquesta vil·la és a Hartswell i es troba a la platja. A més, tindràs Arxipèlag Lucayan a la vora i Tombes de Rolletown, a 3,8 km. Platja del Tròpic de Càncer i Cayo Fowl també són a menys de 10 km.

Opinions: Amazing luxury beach villas with private dock for 20 people! Large heated pools

Opinions

9,8

Magnífic

Puntuació 10: Excel·lent. 24 de 26 opinions
Puntuació 8: Bo. 1 de 26 opinions
Puntuació 6: Acceptable. 0 de 26 opinions
Puntuació 4: Deficient. 0 de 26 opinions
Puntuació 2: Horrible. 1 de 26 opinions

10/10

Neteja

Opinions

10/10, Excel·lent

Eric K.

Què li ha agradat: Neteja
Really great location and accommodation
Estada de 7 nits (jul. 2025)

10/10, Excel·lent

Jennifer H.

Què li ha agradat: Neteja
Honestly can’t say enough great things about this property. Rented both houses for 16 people over the 4th of July. The property managers were great and answered any questions we had quickly, getting us anything we needed (water etc.). The houses were clean and the decor was beautiful. The location is secluded and exactly what we were looking for. We brought floaties, mask/snorkles, games (spike ball and bags) but didn't need them. There was so much stuff left by previous renters that were didn't need our own. We left the house twice, once for a boat tour with Exuma Water Sports and once had Theo pick us up at the house and take us to a sand bar and Chat n Chill. I highly recommend both trips. We used the kayaks (don’t miss the Lazy River) and spent lots of time in the pool and floating in the ocean. This property was paradise and we can’t wait to come back.
Kayaked to the Lazy River
Estada de 7 nits (juny 2025)

10/10, Excel·lent

Preston L.

Què li ha agradat: Neteja
Villa Exuma was perfect for our large group. Anna was very responsive and helpful with anything we needed. Adrian, our butler was amazing. The house was perfect for grabbing jet skis and exploring all around. Moriah Cay national park is just next door, and has the most beautiful water you've ever seen. We had large starfish and sea turtles hanging out near the dock. We had a perfect week. Highly recommend. My only suggestion is a few more towels and washcloths. Everything else was taken care of. Fully stocked house otherwise. All the kitchen appliances, all the beach toys, floats, kayaks, paddles boards. All the things! Great house! Great people! We love Exuma!
Estada de 7 nits (jul. 2025)

10/10, Excel·lent

Chad B., Edmond, Oklahoma

Què li ha agradat: Neteja

** Perfect Stay at Villa Exuma!**

Our stay at Villa Exuma was absolutely incredible! The location was perfect — peaceful, private, and right on the beach. It truly felt like we had the place to ourselves, whether we were relaxing by the pool or enjoying the ocean just steps away.The homes were spotless and extremely well-maintained. Everything was clean, comfortable, and thoughtfully stocked with anything you might need. The bedrooms and bathrooms were fresh and cozy, and the attention to detail throughout the house made it feel like a luxury retreat.We loved having access to kayaks, paddle boards, and snorkeling gear — it made exploring the water so much fun! The host, Anna, was amazing — super responsive, kind, and always ready to help with anything we needed. We also had butlers for three days of our stay, and they were fantastic. Honestly, we wish we had them the entire week!Villa Exuma exceeded our expectations in every way. We’re so grateful for the experience and can’t wait to come back. Highly, highly recommend!
Estada de 6 nits (maig 2025)

10/10, Excel·lent

Russell P.

Què li ha agradat: Neteja

Group trip

We rented both villas for a total of 18 people. The villas are well equipped and have most of what you’ll need. Communication with the property manager was easy and any concerns always answered quickly. Location is somewhat remote but still close enough to Georgetown. Blu resturant is one of the best on the island and 5-10 mins away. Tropic of Cancer.and Santanas bar is 20-30 mins. The water behind the house was always calm. We rented jet skis 2 days and it was amazing. Plenty to do at the house. Will need to rent a car. 10/10 rating
Estada de 5 nits (abr. 2025)

10/10, Excel·lent

Robert B.

Què li ha agradat: Neteja

Excellent

Great property, great experience, great island, great people.
Estada de 6 nits (març 2025)

10/10, Excel·lent

Cara L.

Què li ha agradat: Neteja

Amazing Stay at Villa Exuma

We absolutely loved our stay at Villa Exuma! We hosted a large group of college students who enjoyed the pool, private beach, kayak, and paddle boarding. It was so nice to have two full living room and kitchens for times when the large group was on different schedules. The houses are both so comfortable, clean and well stocked for a crowd. Would rent again in a heartbeat! We also loved our dinner with Shariqua and boat tour with Theo’s boat company - though he was not our driver.
Estada de 4 nits (març 2025)

10/10, Excel·lent

Chancellor B.

Què li ha agradat: Neteja

20,000 out of 10

My now husband and I found this VRBO when we were looking for a place to get married. We never got the chance to visit it when we went the first time but found it when we were at the airport coming home. We fell in love with the pictures, videos, and tagged events, so much so that we decided to book it not only for our wedding, but for our entire family to stay while we were there. To say we were a little nervous would be an understatement but the process was seriously seamless. The check in process was so easy. We were able to show up, and meet with the team to go over the house and all the fun gadgets they had, wifi, and everything in between. I can't even begin to express how thankful we were for this experience. The butler TJ was easily the most kind person we've ever met. Between him and the rest of the team, we felt so unbelievably taken care of. We also whole heartedly believe that the pictures don't do this place justice. It's actually so much bigger then it looks in pictures, and so freaking beautiful. We literally had the time of our lives and could not have asked for a better experience. 20,000 out of 10 would recommend a million times over.
Estada de 7 nits (gen. 2025)

10/10, Excel·lent

Ginger D.

Què li ha agradat: Neteja

Great Space

We stayed for a week with 14 people - extended family. Had a great week. We had a boat pick us up right at the property for a boat tour, used the kayaks and paddleboards, snorkels, laid by the pools, hired a chef to cook for us, etc. The kitchen is well-stocked, plenty of towels, comfy beds, Some of our group got bit by little bugs when we were outside. Would recommend bringing your own shampoo & conditioner as they only give a couple of small bottles. They only provide the first roll of paper towels and paper napkins & drinking water. We weren’t prepared for that - so plan ahead. House manager was very responsive and helpful! We would come back!
Estada de 7 nits (des. 2024)

10/10, Excel·lent

Allie M.

Què li ha agradat: Neteja

Amazing Weekend Away

We rented both houses- they are simply amazing. The property manager and staff were fantastic to work with!
Estada de 4 nits (des. 2024)

10/10, Excel·lent

Andrew E., United States

Què li ha agradat: Neteja

Amazing homes with everything you need

Our stay was amazing the the property management team was super helpful with whatever came up. They were on top of everything, extremely helpful and easily reachable. The location is private but has everything you want at the property or close by. Highly recommend this for anyone but especially for larger groups. Amazing.
Estada de 9 nits (set. 2024)

10/10, Excel·lent

Reinaldo Adolfo C.

Què li ha agradat: Neteja

En orden de ayuda para mejorar

Las casas (alquilamos las 2) muy cómodas y amobladas con buen gusto. Tienen todo lo que uno necesita en unas vacaciones salvo sombrillas. La atención de la persona que contactamos muy buena. Problemas: No pudimos entrar a las 16:00 porque limpiando; lo pudimos hacer recién a las 18:00 hs. El servicio de internet es muy malo.
Estada de 7 nits (jul. 2024)

10/10, Excel·lent

Laurie S.

Què li ha agradat: Neteja

Love property

Fantastic
Estada de 7 nits (maig 2024)

10/10, Excel·lent

Cindy R., minnesota

Què li ha agradat: Neteja

SLICE OF HEAVEN IN EVERY WAY

The best family vacation we have ever had. We have a large family, so the 2-home set up was perfect. The property managers Anna & Luke were wonderful & TJ our butler and his associates were over the top, they pre-shopped, did errands, house was spotless, laundry done, when the pressure in our shower was light, he called a plumber and was fixed same day. He truly made our trip dreamy. We hired chefs who served amazing local cuisine every night, family style, with a gorgeous spreads like you have never seen. We ordered fresh sandwiches, fruit and veggies, to be delivered every other day. The homes were new, with modern amenities & decor slept like babies. We hired a boat captain, Theo, & went island hopping to a variety of beaches/bars in the area, the next day we rented Jet Skis from Theo, and mid-week, we rented our own boat, (theo) all provided countless memories. The ocean coloring is astonishing, with countless shades of blue, and green, with white sandy beaches, and the ocean floor was like powder, for swimming you really don't need water shoes, but bring as back up. The infinity pool was warm enough to enjoy all week, anytime. If you want to see an amazing beach, visit The Tropic of Cancer Beach simply breathtaking with straw top bar. The houses are located in a more remote area, very private. One night we ate at Rusty Anchor at February Point, I highly recommend. Lunch at Santanas Bar, w Mammas Bakery next door was divine. Pack light, mainly bathing suits & cover ups.
Estada de 7 nits (maig 2024)

10/10, Excel·lent

Bridgette A.

Què li ha agradat: Neteja

HAPPINESS IN HARTSWELL

We chose the Villas for a destination wedding to share a special time with our families. The property is surrounded by beautiful blue waters- Serene and peaceful. The Villas are equipped with everything you need- and then some to make it extra convenient. The furniture is just right, cozy blankets, float pump and big grill were an extra great touch. Oh and life jackets too! We enjoyed the kayaks and exploring the small islands… and seeing the resident sea turtle pop his head up each day! They thought of everything to make the experience easy- leaving you needing for nothing - aside from some of Chef Shariqua’s delicious cooking!! Highly recommend some meals with Shariqua. We had an amazing experience -
Estada de 4 nits (abr. 2024)

10/10, Excel·lent

Patty M., Jackson, Missouri

Què li ha agradat: Neteja

Photoshoot/work trip

Absolutely stunning villas with the most incredible location. We took advantage of the chef and butler services offered and couldn’t have been more pleased! Everything was outstanding!
Estada de 5 nits (març 2024)

8/10, Bo

Kristen N.

Què li ha agradat: Neteja

The Views

The houses are beautiful, locations is remote. For the most part communication with the house manager was ok. We arrived at 4p check in time and do to a late checkout, we could not get fully in the house until around 6:30p the cleaning company was still there, luckily it is stunning outside the villa. One bathroom was completely missed from cleaning understand things happen no big deal. We were told the water was drinkable and reverse osmosis, but turns out there is a water filter system in the house, only the first bottle is free there was charges for the each additional, there was 20 of us so you can imagine how quickly the water went. Two rolls of toilet paper are in each bathroom, we had to ask for a refresh of toilet paper, I feel in a house this big toilet paper should be fully stocked as well as paper towels. The only thing I would change is have the basics fully stocked, toilet paper, paper towels, and dish soap, especially since the drinking cups for around the pool cannot go in the dishwasher so we are washing all the time. The house is stunning and has plenty of room for a party, wedding etc...we could not be more pleased. All in all it was a great stay. Wish the check in would have gone a bit more smooth and the water would have been free. Would recommend staying!
Estada de 5 nits (febr. 2024)

10/10, Excel·lent

Holly S.

Què li ha agradat: Neteja

Amazing Vacation

We had the pleasure of staying at Villa Exuma for my husband’s 50th birthday. We were very pleased with our stay as the homes were beautifully furnished and provided great space for our group. It was perfect for a group of adults as every room had a king size bed and en suite bathroom, which is so very hard to find. The private location and access to the beach and ocean was so peaceful. We kayaked daily to the small island across the bay to explore and enjoy our tropical paradise. The water color was just gorgeous and the most beautiful I’ve seen in the Caribbean. Anna was always responsive and attentive as we planned for our trip. Her suggestions for our butler team and chef were just right. Chef Dena was outstanding!! She was lovely and every dish was excellently prepared and just delicious! We couldn’t have been happier! To bring our whole experience together we must talk about TJ and Talli…they took care of us daily and were so attentive. Constantly keeping us stocked on groceries and beverages, taking care of every detail, and even doing laundry! We made wonderful friends with all and together they made our experience so special. Thank you Anna, Dena, TJ and Talli we cannot wait to come back 💙
Estada de 7 nits (gen. 2024)

10/10, Excel·lent

Brandy M., Grapevine, Texas, USA

Què li ha agradat: Neteja

Dream Wedding Venue

We hosted our wedding and a week of vacation for a group of 18 at Villa Exuma. We couldn't have picked a better place. It was magical! The heated pools, beach access, and well-equipped kitchens were a huge hit with our guests. Everyone was very comfortable with a large room and bathroom per couple. And the caretakers were very helpful and quick to address any questions or needs. Thank you so much for being a part of our big day and unforgettable family vacation!
Estada de 7 nits (febr. 2024)

10/10, Excel·lent

Seth H.

Què li ha agradat: Neteja

Amazing Property!

Had a great time at Villa Exuma. Property and staff were amazing.
Estada de 7 nits (nov. 2023)

10/10, Excel·lent

Daniel B.

Què li ha agradat: Neteja

Family Vacation

Great property! Loved every minute
Estada de 6 nits (oct. 2023)

10/10, Excel·lent

Kimberly S., St. Louis, Mo

Què li ha agradat: Neteja

Private paradise

We absolutely loved our week at Villa Exuma! Anna and Luke were really great, helping us coordinate other services and just overall being very responsive to our needs. This was a family vacation for 14 of us and the two side by side homes could have not been more perfect for our needs. Would highly recommend this as a place to stay!
Estada de 7 nits (set. 2023)

10/10, Excel·lent

Marc R.

Què li ha agradat: Neteja

Exuma Bahamas

Great house and assistants assigned to house were top notch. Awesome to have private beach and pools!
Estada de 6 nits (jul. 2023)

10/10, Excel·lent

Tyler R.

Què li ha agradat: Neteja

Incredible Experience-First Class 5 Stars!!!!!

My family stayed at the Villa Exuma. It was a gorgeous property but what stole the show was their team. Anna and her amazing team was their to support our every need. Tj was the best butler we have ever had. If you book this property Tj is a must. Dena and her excellent chefs spoiled us all week long with incredible meals. Our infant son got sick and the Villa Exuma team went above and beyond and has a local doctor come treat him. The level of care and concern for all of us during our stay was something we have never experienced. This is the spot to stay if you visit. We were truly blown away!
Estada de 7 nits (juny 2023)

2/10, Horrible

Diveane Anton B., Nassau, Bahamas

Què li ha agradat: Neteja

Beautiful property but property manager was nothing short of unprofessional

If i could give this review a minus 10 stars I would. This property was rented to host my 50th birthday party. We are locals that live on another island and wanted to have a destination weekend. Check in was at 4pm but wasn't turned over the keys until after 6pm. I asked the property manager after receiving the keys and being informed check out was at 11am if we could be extended an extra hour. Without any hesitation she say NO. Not even maybe we could allow you to use 1 of the villas for an extra hour just simply rudely NO!. The property was very bare. If you forget anything or get in late there is nothing in the property. The information folder suggested there should be extra linen in the closest but they were locked. The bedrooms with the tub and shower need better drainage as the water flows into the bedroom. Also there is no cold water and the pressure in some bathrooms are very low. On the day of check out my friends and family was inside eating breakfast and the property manager barged into the house, no knock or good morning and said we need you'll out. This was so upsetting for us as this property is not cheap so the last thing we expected was this rude and unprofessional behaviour. Then she preceded to say we needed to remove all of the trash from the weekend. We were like what? First of all we won't know were to take it and much less who to call to collect. Her attitude is very unprofessional and rude. The owners need to change asap shes terrible for business.
Estada de 3 nits (juny 2023)