6/10, Acceptable
Matthew D.
25 d’ag. de 2025
Què no li ha agradat: Neteja
The location and house itself were fine, but the property was extremely close to train tracks that woke us up several times each night.The real issue, however, was the lack of cleanliness. Before arrival, the owner mentioned there would be a light mint scent in the downstairs kitchen, but instead we found two mouse traps under the sink and the house smelled strongly of pet urine. The owner did not tell us about these mouse traps and how we had young children, that would’ve presented a real safety hazard. We also discovered an exposed nail head and long black hair in the bathroom. After we reported this, the owner did come by the next morning to address these items.There were cobwebs in the bathroom vanities, the washing machine was full of black mold and smelled terrible, the beds all had a thick layer of dust underneath, and the refrigerator contained crumbs. Upon checkout, the owner even mentioned finding a library book that wasn’t ours—further evidence the home had not been thoroughly cleaned before our arrival.We requested a refund of the cleaning deposit, but the owner refused, saying our standards were too high. While he did resolve the two issues we raised immediately, we should not have had to deal with so many cleanliness concerns during a vacation stay. Unfortunately, we would not return to this property.
Matthew D.
Estada de 2 nits (ag. 2025)