"Staff were professional and timely. We needed help with taking our bags to the lower level, which did not have elevator access and the staff carried our bags down by hand. The hotel needs renovations and the cleaning could be better. We found hair left in the bathroom. The rooms are spacious especially the suites. "

"This hotel is very smokey. They put in some effort to refresh the rooms, but they'll never get all the smell out. In addition it needs a good cleaning. My real challenge is getting a receipt for the night for my business. "