Troba hotels a Gurnee Mills, Chicago i rodalia a partir de 74 €

"We arrived around 10pm with our 1 year old. Check-in was straight forward, but upon entering our room, we immediately walked out and went back to the check-in counter due to the overwhelming vape smell mixed with a musky scent, as if someone tried to cover it up. When we informed the front desk staff member of this, all she cared about was asking if we had used anything in the room. I had checked in maybe 10 minutes prior--only enough time for us to move the car and bring a load of our baggage...

"The food at Buckets was bad! The fries were constantly cold and hard and not fresh! The burger was cold! All the food tasted old and was expensive! The drinking system is such a scam! You can barely fill your cup! It's so many people in the pools the water looks yucky I didn't even want to go in! Our room was very clean but the bunk beds makes noise every time our kids moved! We had to ask for more towels and wash clothes our second night because we ran out and for toilet paper. They literally...

"Arrived to the front desk at about 4:30pm on a Saturday to check-in and proceeded to wait approximately 20 minutes while the clerk discussed someone's reservations on the phone. There was another staff member sitting off to the side who disappeared. Finally get checked-in to discover one of the two elevators is out of order. I was on a tight schedule and needed to change before getting to a 5pm event. Room was fine. Much of the parking lot was torn up and being repaved as well. Overall not...

"Very nice"

"Breakfast was minimal."

"This hotel is the definition of “you get what you pay for”. Beds were functional for sleeping one night, probably 2.5 stars for cleanliness (one dirty towel at checking), although breakfast was better than expected."

"Our room was run down, The tiles in the bathroom were loose. Everything looked dingy and not well maintained. Elevator was not working most of the time, so hauling luggage was more difficult. The pool was absolutely disgusting, it was cloudy and very cold. Hot Tub was not working. Breakfast was typical and not very good. Pay the extra $20 dollars a night for a better hotel."

"The staff was friendly and helpful"

"Excellent definitely going to book my next time in Waukegan"

"The best thing about this hotel is the breakfast. Some of the hallway carpet is not clean and filled with sports. Our sofa pullout mattress was stained with blood and who knows what else. No maintenance person available for several days to address our issues. PLEASE do not stay here. No compensation for my inconveniences."

"I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a...

"Wonderful place"

"our room flooded and we were"

"Property was clean and very nice, staff was helpful , just a hiccup with an older Hindi maid. I ask her if I can get another blanket, instead of her providing me with a blanket , she told me to ask the front desk which was 3 floors down."

"Comfortable bed, bathroom door is old and won't close easily, breakfast is good, lots of parking, good location, friendly staff, easy/quick check in/out"

"Bottom sheet had 3 circle spots on it ranging from 2 and half inch down to 1inch. Informed desk and was given sheets and had to change ourselves. Shower had mold spots on soap shelf(3) and base wall had 4inches near drain wall. Was told cant do any comp because booked thru Expedia... Not happy"

"Perfect!!!"