8/10
We overall enjoyed our stay at Rush Creek but there are opportunities for improvement with communication between staff. There was a bit of a snafu with our poolside dinner reservation one evening and we were made to feel as if it was our fault. Turns out, it was a miscommunication between the staff. Several times when we asked questions, the staff was hesitant or unsure of the answers they were providing us or we got different answers depending on who we asked. More in depth training would go a long way to help your guests feel confident in the services provided.
Kimberly
Estada de 3 nits (juny 2025)