2/10
I had booked through Expedia and payed prior to arrival. The receptionist asked for my card which I assumed was for a refundable deposit or something. They charged me double. I paid on Expedia and also paid on site and was not aware. I asked the receptionist and owner they advised I would have to reach out to Expedia for a refund as it was now out of there hands and they apologized for the inconvenience for double charging, also stated it was their fault. I reached out to Expedia and attempted to get a refund but I am still unable to even get any answers. The room itself was not the cleanest, the pool is out of service, breakfast was ok.
Heidi
Estada d’1 nit (juny 2025)