Our stay at The Inn on the Lake was fine, everywhere seemed clean, the breakfast was nice, and the service was good. In terms of letting them know what they could do better, I’d say stop using Expedia to take bookings. We booked through Expedia paying extra for a lake view room, but on arrival were told that Expedia hadn’t passed that request on, so we only got a car park / motorway view room. We paid £88 for our room, whereas friends who stayed at the same time booked direct to Inn on the Lake and paid £62, so we paid £26 more for a similar room because we made the mistake of using Expedia instead of booking direct!
